3CX - Your Communications System

3CX is a robust, fully equipped communications system, which allows you to communicate with your colleagues and customers - anywhere, anytime.

Our team will gladly give you a quick demo and answer any questions!

3CX Apps & Features
3CX enables you to take your extension with you wherever you go. With apps for Android, iOS, web browsers and Windows, you are guaranteed to be kept in the loop, always and everywhere. What’s more, customers can instantly reach you directly from your website with the 3CX Live Chat, Facebook and WhatsApp integration.

3CX Apps for Android & iOS Devices
  • Make and take calls from anywhere
  • Video Conferencing
  • Instant Messaging and Chat
  • nswer WhatsApp messages
  • Conference Calls
  • Free VoIP calls with your smartphone
  • Encrypted and Secure

    • User-friendly Web Client / Desktop Apps
  • Work from anywhere - multifunctional web app with inclusive UC features
  • Call from your browser, control your IP phone or smartphone
  • Answer customer queries from live chat, WhatsApp and SMS from one interface
  • Video conferencing at the click of a button
  • Native Desktop App for calls
  • Launch calls directly from your CRM
  • Integrate seamlessly with Microsoft 365
  • View the status of your colleagues

    • 3CX Live Chat: Next Level Customer Communications
  • Chat with your customers on your website
  • Create Chat queues
  • Answer from your webclient or 3CX App
  • Transfer chats to other team members
  • Elevate a chat to a call or a video with a click
  • Chat reporting available
  • Chat monitoring feature for Managers!

    • Facebook Messenger Integration
  • Integrate with your FB business page - All Messages are sent to your web client
  • Agents can answer customer queries without having access to Facebook
  • Forward to a queue with multiple agents
  • Chat reports available per agent and queue

    • WhatsApp Integration
  • Manage WhatsApp messages directly from one platform
  • Messages are logged, to ensure no response violates company policies
  • Staff do not need to give out their personal WhatsApp numbers
  • Chat conversations are logged centrally
  • WhatsApp messages can be sent to a queue of agents to share the load

    • Send & Receive Business SMS / MMS
  • Send SMS / MMS to your customers
  • Route SMS to multiple agents so no message goes unanswered
  • Keep personal mobile numbers private

    • Integrated Video Conferencing
  • Free for up to 250 participants
  • Initiate with a single click
  • Video conference dial-in
  • Create as a conference or a webinar
  • Remote control assistance for quick & easy troubleshooting
  • Pre-upload PDFs before meetings
  • Includes a whiteboard
  • Share your screen
  • Polling tool
  • Record your videos
  • Includes chat